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Metal Shingles Ladysmith, BC Review

Ladysmith, BC

★★★★☆Maria Brink and Joshua P.Reviewed June 10, 2023 · via GuildQuality

What was involved in this Interlock® Cedar Shingle roof installation in Ladysmith, BC?

This project used an Interlock® Cedar Shingle system in Deep Charcoal on a home in Ladysmith, BC, completed April 12, 2023. The project covered roughly 29 squares of roofing. Maria Brink and Joshua P. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on June 10, 2023. Sales Knowledge scored 5 out of 5, with the homeowner noting: “Yes, he seemed knowledgeable about the product.” The installation was carried out by Interlock Metal Roofing (BC) Ltd..

★★★★☆
Maria Brink and Joshua P.Ladysmith, BCReview: June 10, 2023 · Completion: April 12, 2023
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

The salesperson needs some serious training to address his obvious biases.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on June 10, 2023. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★☆Agree

Sales Punctuality

★★★★☆Agree
“Unfortunately, he's also incredibly sexist and possibly racist. I would never choose to interact with him ever again. He needs to learn that women are also capable of climbing ladders and checking into roof info. He also needs to stop making comments about the installation crew that had racist connotations. It was completely unacceptable.”

Sales Knowledge

★★★★★Strongly agree
“Yes, he seemed knowledgeable about the product.”

Employees Professionalism

★★★★☆Agree
“The sales person was so sexist we did not want to interact with him. The installation crew were awesome to interact with.”

Communication

★★★★★Strongly agree

Installation Crew

★★★★☆Agree
“The only issue we had was that the supplies left on site were not properly secured and the wind spread them down the road and across our yard in the evening so we had to spend half our evening going around and collecting everything again.”

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★☆Agree

Clean & Safe

★★★☆☆Neutral
“While the crew was here it was, but as is mentioned above, the supplies were not properly secured for overnight.”

Professional Completion

★★★★☆Agree

Problem Resolution

★★★★☆Agree

Schedule

★★★★☆Agree

About Interlock Metal Roofing (BC) Ltd.

Interlock Metal Roofing (BC) Ltd. has been protecting Metro Vancouver homes since 1983, delivering premium aluminum roofing systems designed for the West Coast’s rainy climate and coastal challenges. From Vancouver to Burnaby, Coquitlam, and Richmond, our roofs are engineered to resist corrosion, moss, and heavy rainfall—while enhancing curb appeal and property value. As a BBB A+ accredited company and one of Canada’s most trusted metal roofing installers, we offer homeowners lifetime protection, energy efficiency, and peace of mind.

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