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Metal Shakes Langley, BC Review

Langley, BC

What was involved in this Interlock® Shake roof installation in Langley, BC?

This project used an Interlock® Shake system in Deep Charcoal on a home in Langley, BC, completed June 26, 2018. The project covered roughly 29 squares of roofing. Hugh P. rated the work 3 out of 5 in an independent survey conducted by GuildQuality on August 5, 2018. Communication scored 1 out of 5, with the homeowner noting: “Communications failed miserably!.” The installation was carried out by Interlock Roofing.

★★★☆☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

If somebody I recommended Interlock Roofing rec'd the service level I rec'd ( my opinion of course) I would have been embarrassed to have made the recommendation. COMMUNICATIONS! FOLLOW UP! COMPANY INTERACTION WITH CUSTOMER! BETTER PROTOCOL FOR SITE CLEANLINESS !

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on August 5, 2018. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★☆Agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★☆☆☆Disagree

Communication

★☆☆☆☆Strongly disagree
“Communications failed miserably!”

Installation Crew

★☆☆☆☆Strongly disagree

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★☆Agree

Clean & Safe

★☆☆☆☆Strongly disagree

Professional Completion

★★☆☆☆Disagree

Problem Resolution

★☆☆☆☆Strongly disagree

Likely To Recommend

★★★☆☆Neutral

About Interlock Metal Roofing (BC) Ltd.

Interlock Metal Roofing (BC) Ltd. has been protecting Metro Vancouver homes since 1983, delivering premium aluminum roofing systems designed for the West Coast’s rainy climate and coastal challenges. From Vancouver to Burnaby, Coquitlam, and Richmond, our roofs are engineered to resist corrosion, moss, and heavy rainfall—while enhancing curb appeal and property value. As a BBB A+ accredited company and one of Canada’s most trusted metal roofing installers, we offer homeowners lifetime protection, energy efficiency, and peace of mind.

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