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Metal Shingles Vancouver, BC Review

Vancouver, BC

★★★★☆Thanh T.Reviewed August 16, 2020 · via GuildQuality

What was involved in this Interlock® Slate roof installation in Vancouver, BC?

This project used an Interlock® Slate system in Deep Charcoal on a home in Vancouver, BC, completed July 31, 2020. The project covered roughly 36 squares of roofing. Thanh T. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on August 16, 2020. Sales Punctuality scored 5 out of 5, with the homeowner noting: “Mike was at our house exactly as scheduled.” The installation was carried out by Interlock Roofing.

★★★★☆
Thanh T.Vancouver, BCReview: August 16, 2020 · Completion: July 31, 2020
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Roof looks great but it is an expensive investment. A supervisor visiting on site more often and better clean-up. Overall, we think the new roof is wonderful. We have noticed cooler temperatures this summer which is a pleasant surprise. The garbage left behind for several days after completion was not acceptable. The mess attracted rodents and smelled terrible.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on August 16, 2020. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★☆Agree
“Roof looks great but it is an expensive investment.”

Sales Punctuality

★★★★★Strongly agree
“Mike was at our house exactly as scheduled.”

Sales Knowledge

★★★★★Strongly agree
“Mike provided useful information, answered all our questions and addressed our concerns.”

Employees Professionalism

★★★☆☆Neutral
“Everybody was courteous. Sales team and site supervisor are professional however the installation team's skills could be improved upon.”

Communication

★★★★☆Agree
“Management was fine however we had some difficulty explaining problems with some of the installers.”

Installation Crew

★★★☆☆Neutral
“The crew was friendly and worked efficiently. They cleaned up the site area at the end of each day but left a large mess where the debris was stored.”

Quality Of Materials

★★★★☆Agree
“The paint on the shingles were easily scratched when it was being installed.”

Quality Of Workmanship

★★★☆☆Neutral
“More training is needed.”

Clean & Safe

★★★☆☆Neutral
“Site was cleaned every day but more attention is needed. There was a lot of small sharp metal pieces, nails and old shingles left on the lawn.”

Professional Completion

★★★★☆Agree
“We are very happy with the results, especially knowing that there will be little maintenance in the future.”

Problem Resolution

★★★★★Strongly agree
“Tariq was patient and resolved all issues we had.”

Schedule

★★★★☆Agree
“We negotiated the terms of the length of completion.”

About Interlock Metal Roofing (BC) Ltd.

Interlock Metal Roofing (BC) Ltd. has been protecting Metro Vancouver homes since 1983, delivering premium aluminum roofing systems designed for the West Coast’s rainy climate and coastal challenges. From Vancouver to Burnaby, Coquitlam, and Richmond, our roofs are engineered to resist corrosion, moss, and heavy rainfall—while enhancing curb appeal and property value. As a BBB A+ accredited company and one of Canada’s most trusted metal roofing installers, we offer homeowners lifetime protection, energy efficiency, and peace of mind.

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