Metal Shingles Colborne, ON Review

Colborne, ON

★★★★☆John and Sally V.Reviewed February 26, 2020 · via GuildQuality

What was involved in this Interlock® Cedar Shingle roof installation in Colborne, ON?

This project used an Interlock® Cedar Shingle system in Musket Grey on a home in Colborne, ON, completed December 11, 2019. The project covered roughly 32 squares of roofing. John and Sally V. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on February 26, 2020. Installation Crew scored 3 out of 5, with the homeowner noting: “The crew would show up unprepared.” The installation was carried out by Interlock Roofing.

★★★★☆

John and Sally V.Colborne, ONReview: February 26, 2020 · Completion: December 11, 2019

AI insights

Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I want to wait and see how the inspection goes. I think they could have improved on communication. We also had an issue with them giving us an inaccurate invoice. The roof does look good, and we are pleased. However we are concerned about having issues down the road concerning the shingles because of their poor response time in the past.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on February 26, 2020. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★☆Agree

Employees Professionalism

★★★★☆Agree

Communication

★★☆☆☆Disagree

“They did not return phone calls. We had a hard time reaching them when we needed a repair done for our roof.”

Installation Crew

★★★☆☆Neutral

“The crew would show up unprepared.”

Quality Of Materials

★★★★☆Agree

Quality Of Workmanship

★★★☆☆Neutral

“We are still waiting for the inspection to be done. There is also a section of roof that was not fixed down properly. During a storm, the section lifted up in the window. We questioned how this happened since we were told the installer was one of their best. It also seemed like he tried to blame it on the other installers. They came back to repair the issue, but it was not done well. They finally came back a third time and corrected the issue properly.”

Clean & Safe

★★★★☆Agree

Schedule

★★★☆☆Neutral

“It took them longer to come do the job than initially stated.”

About Interlock Metal Roofing (Ontario) Ltd.

Serving homeowners across Kitchener, Guelph, and nearby cities since 1998, Interlock Metal Roofing (Ontario) Ltd. provides durable, low-maintenance aluminum roofing systems that redefine long-term protection. Each roof is built to withstand snow, rain, and high winds—common in Ontario’s heartland—while boosting home energy efficiency and resale value. With factory-trained installers and a lifetime warranty, we’re proud to deliver roofing solutions that combine sustainability, performance, and timeless design.

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