Standing Seam Scarborough, ON Review

Scarborough, ON

★★★☆☆Akbar R.Reviewed May 19, 2021 · via GuildQuality

What was involved in this Interlock® Standing Seam roof installation in Scarborough, ON?

This project used an Interlock® Standing Seam system in Copper Penny on a home in Scarborough, ON, completed March 29, 2021. The project covered roughly 26 squares of roofing. Akbar R. rated the work 3 out of 5 in an independent survey conducted by GuildQuality on May 19, 2021. Quality Of Materials scored 5 out of 5. The installation was carried out by Interlock Roofing.

★★★☆☆

Akbar R.Scarborough, ONReview: May 19, 2021 · Completion: March 29, 2021

AI insights

Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Tony did not communicate the work with the owner, and the quality of the seams is not what I read in their public review. I didn't like the workmanship as a whole which is why I rated them a 3. Communication with the owners could improve. It is just basic, and I don't understand it. What I saw in the company's public review, and what I envisioned, I'd have to say my experience was not what I read.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on May 19, 2021. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★☆☆Neutral

“Tony did not communicate the work with the owner, and the quality of the seams is not what I read in their public review. I didn't like the workmanship as a whole which is why I rated them a 3.”

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★☆☆Neutral

“I like him as a person, but I wasn't provided with enough knowledge to be comfortable to face some of the surprises. I think they should provide the best-detailed information to the customer.”

Employees Professionalism

★★☆☆☆Disagree

“Tony communicated with me through email asking for pics of the house, which I sent. He's not the kind of person I would prefer to interact with. It could be subjective, but he was somewhat not friendly and arrogant.”

Installation Crew

★★★★☆Agree

“I didn't meet them. They came and did the job. Not the best with communication. The snow guard placement was not communicated. What I saw in the review, I didn't get it. I loved it and expected it, but it wasn't what I got.”

Quality Of Materials

★★★★★Strongly agree

“I am satisfied with the materials, yes, but the installation no. The installation wasn't up to standard. I wish Tony could come to see the job. We only communicated through email.”

Quality Of Workmanship

★★★☆☆Neutral

“When I look at it, there are dents and stuff, and it isn't completed right. It looks like it was done by someone with little experience.”

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★☆☆Neutral

“No, I'm not happy with the results. I am happy with the professionalism, but those are two different things.”

Schedule

★★★★★Strongly agree

“There was some delay. It was understandably due to the weather. I'm glad we waited.”

About Interlock Metal Roofing (Ontario) Ltd.

Serving homeowners across Kitchener, Guelph, and nearby cities since 1998, Interlock Metal Roofing (Ontario) Ltd. provides durable, low-maintenance aluminum roofing systems that redefine long-term protection. Each roof is built to withstand snow, rain, and high winds—common in Ontario’s heartland—while boosting home energy efficiency and resale value. With factory-trained installers and a lifetime warranty, we’re proud to deliver roofing solutions that combine sustainability, performance, and timeless design.

Explore Interlock® in Ontario

Upcoming Events in Ontario

All events →