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Metal Shingles Gorham, ME Review

Gorham, ME

What was involved in this Interlock® Slate roof installation in Gorham, ME?

This project used an Interlock® Slate system in Deep Charcoal on a home in Gorham, ME, completed May 20, 2020. The project covered roughly 43 squares of roofing. Zilpha O. (Zip) and Ryan P. W. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on June 9, 2020. Quality Of Materials scored 4 out of 5, with the homeowner noting: “Roofing material is of high quality, but the repair work/material provided is much lower quality.” The installation was carried out by Interlock Roofing.

★★★★☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

If I refer Interlock Roofing, I would want to let people know the issues I had with my project. First, the crew has to have one member that can effectively communicate with the homeowner. Our crew had difficulty understanding what I was asking. Second, the crew needs a skilled carpenter that can repair trim and siding that is damaged during the installation of the roofing. The repair work was nothing more than a quick patch job.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on June 9, 2020. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★★★Strongly agree

Communication

★★★★☆Agree

Installation Crew

★★★★☆Agree

Quality Of Materials

★★★★☆Agree
“Roofing material is of high quality, but the repair work/material provided is much lower quality.”

Quality Of Workmanship

★★★★☆Agree
“The workmanship on the roofing itself appears to be very good, but the workmanship around siding and trim was not good quality. The repairs to these areas are rough looking patch work. I have another contractor coming in to look at fixing these areas.”

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★★☆Agree
“See comment on question 7 for details.”

Problem Resolution

★★★★☆Agree
“I received a phone call about my issues, but no further follow up. I have another contractor coming in to look at resolving the issues.”

Schedule

★★★★★Strongly agree

Likely To Recommend

★★★★☆Agree
“If I refer Interlock Roofing, I would want to let people know the issues I had with my project.”

About Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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