Metal Shingles Athol, MA Review

Athol, MA

★★★★☆Steven and Kathy L.Reviewed January 15, 2021 · via GuildQuality

What was involved in this Interlock® Slate roof installation in Athol, MA?

This project used an Interlock® Slate system in Deep Charcoal on a home in Athol, MA, completed December 14, 2020. The project covered roughly 25 squares of roofing. Steven and Kathy L. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on January 15, 2021. Installation Crew scored 5 out of 5, with the homeowner noting: “They were awesome.” The installation was carried out by Interlock Roofing.

★★★★☆

Steven and Kathy L.Athol, MAReview: January 15, 2021 · Completion: December 14, 2020

AI insights

Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

The quality of the work was beautiful. The process of getting the roof up there, was a nightmare. We had a really hard time during the process. It's not truly a straight answer. I think if there was a way to contact the same person throughout the process so they are familiar with the situation, that alone would help out quite a bit. There was a lot of good and bad.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on January 15, 2021. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★☆Agree

“The quality of the work was beautiful. The process of getting the roof up there, was a nightmare. We had a really hard time during the process. It's not truly a straight answer.”

Sales Punctuality

★★★★☆Agree

Sales Knowledge

★★★☆☆Neutral

“When he was here, he was nice and knowledgeable. We asked about our solar company we were with and was told we wouldn't have to contact them and we were the ones who were calling them about everything. We were just told something and hoping they would hold up their end of the bargain.He told us he always works with our solar company and told us we could use our certain shingles.”

Employees Professionalism

★★★★☆Agree

Communication

★★★★☆Agree

Installation Crew

★★★★★Strongly agree

“They were awesome.”

Quality Of Materials

★★★★☆Agree

Quality Of Workmanship

★★★★☆Agree

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★★☆Agree

Schedule

★★★☆☆Neutral

“There were problems with the solar company and the roof being the wrong size.”

About Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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