Metal Shingles Raynham, MA Review

Raynham, MA

★★★★☆Sabrina-Marie and Paul R.Reviewed June 8, 2022 · via GuildQuality

What was involved in this Interlock® Slate roof installation in Raynham, MA?

This project used an Interlock® Slate system in Black on a home in Raynham, MA, completed May 12, 2022. The project covered roughly 29 squares of roofing. Sabrina-Marie and Paul R. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on June 8, 2022. Quality Of Materials scored 5 out of 5, with the homeowner noting: “Looks great.” The installation was carried out by Interlock Roofing.

★★★★☆

Sabrina-Marie and Paul R.Raynham, MAReview: June 8, 2022 · Completion: May 12, 2022

AI insights

Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Roofing went well. Then once paperwork was signed the installer was not English speaking so we had a hard time communicating and there was a misunderstanding. Having folks that speak English or translator on site during entire project.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on June 8, 2022. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★☆Agree

“Roofing went well. Then once paperwork was signed the installer was not English speaking so we had a hard time communicating and there was a misunderstanding.”

Sales Punctuality

★★★☆☆Neutral

“Sales rep was 45 minutes late”

Sales Knowledge

★★★★☆Agree

Employees Professionalism

★★★☆☆Neutral

“Office folks were very professional but the installers were hard to communicate with.”

Communication

★★☆☆☆Disagree

“Need to have English speaking folks on site when there are questions or have a translator that speaks English well.”

Installation Crew

★★☆☆☆Disagree

“Very hard to understand them. Yard was messy during project. Borrowed a ladder without asking and took our 3 way prong we let them use for the extension cord when they left. We have not revived this back.”

Quality Of Materials

★★★★★Strongly agree

“Looks great.”

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★☆☆☆Disagree

“Job site was messy and found many nails in the yard after the crew left.”

Professional Completion

★★★☆☆Neutral

“This was ok but not sure where they were going to the bathroom because no one ever asked to use the restroom and there was no porta john on site. We were home the entire time and we didn’t see them leave. ??”

Problem Resolution

★★★☆☆Neutral

“The installers told us after signing off that we could possibly need a new roof in 10 years. We called the office and were explained that this was a miscommunication. Again having a well speaking English person or translator on site would have been very helpful.”

Schedule

★★★☆☆Neutral

“We were told mid June and they came earlier. Which was fine.”

About Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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