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Metal Shingles Saint Paul, MN Review

Saint Paul, MN

What was involved in this Interlock® Cedar Shingle roof installation in Saint Paul, MN?

This project used an Interlock® Cedar Shingle system in Aged Copper on a home in Saint Paul, MN, completed July 19, 2016. The project covered roughly 15 squares of roofing. Conrad M. rated the work 3 out of 5 in an independent survey conducted by GuildQuality on June 23, 2017. Sales Punctuality scored 5 out of 5. The installation was carried out by Interlock Roofing.

★★★☆☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Scheduling - Crew showed up without notification. Professionalism - Job was sold prior to arrival. Sales call lasted 45 min and could have been 15. Need to recognize when to close the picture books and close the deal. Crew was polite and cleaned up after themselves but they removed fence sections without requesting permission and did not protect gutters from damage or scuffing. Good crew but when paying a premium for a product exceptional service is expected. No one ever came back for the lawn sign. I had to go looking on your website site for an energy star certificate that should come with the warrantee documents. Would like to be able to purchase the product and install myself.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on June 23, 2017. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★☆☆Neutral

Employees Professionalism

★★★☆☆Neutral

Communication

★★☆☆☆Disagree

Installation Crew

★★☆☆☆Disagree

Quality Of Materials

★★★★☆Agree

Quality Of Workmanship

★★★☆☆Neutral

Clean & Safe

★★★★☆Agree

Professional Completion

★★★☆☆Neutral

Problem Resolution

★★☆☆☆Disagree

Schedule

★★☆☆☆Disagree

Likely To Recommend

★★★☆☆Neutral

About Interlock Industries (Midwest) Inc.

Interlock Metal Roofing – Wisconsin is the official and exclusive installer of the Interlock® Lifetime Metal Roofing System across Wisconsin and the Upper Midwest. Operating as Interlock Industries (Midwest) Inc., our team has proudly served Midwest homeowners since 2001, delivering premium, worry-free metal roofing built to outperform traditional asphalt and wood in the region’s demanding weather. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that capture the look of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered for Wisconsin’s snow loads, ice, hail, high winds, and freeze-thaw cycles. Every Interlock roof is lightweight, energy-efficient, solar compatible, and backed by a Lifetime Limited Warranty for true long-term peace of mind. From Milwaukee and Madison to communities throughout the state, Interlock Metal Roofing – Wisconsin combines factory-trained installation with deep regional experience to deliver the last roof you’ll ever need — and the simple promise behind every Interlock system: Never Re-Roof Again.®

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