Metal Shakes Camano Island, WA Review
Camano Island, WA
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What was involved in this Interlock® Shake roof installation in Camano Island, WA?
This project used an Interlock® Shake system in Aged Copper on a home in Camano Island, WA, completed January 1, 2015. The project covered roughly 40 squares of roofing. Rick C. rated the work 5 out of 5 in an independent survey conducted by GuildQuality on February 12, 2015. Problem Resolution scored 2 out of 5, with the homeowner noting: “This rating is because of Rolland.” The installation was carried out by Interlock Roofing.
They could improve communication between the customer and Rolland. There were so many pieces that got messed up. The installers made up where Rolland failed to do his job. I spent ten hours cleaning the windows and it turned out they were the wrong windows. I had to contact them to get them ordered and expedited. Rolland should have done that. When the stuff was shipped, the pallet wasn't loaded properly and the FedEx guy wanted us to help him unload it, which we wouldn't do. Rolland wanted us to help! Some of the stuff was missing; he failed to do an inventory. It wasn't pleasant and it was very frustrating, but the installers were excellent.
This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on February 12, 2015. View the original survey response.
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About Interlock Metal Roofing (PNW) Inc.
Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.