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Metal Shingles Oak Harbor, WA Review

Oak Harbor, WA

What was involved in this Interlock® Slate roof installation in Oak Harbor, WA?

This project used an Interlock® Slate system in Musket Grey on a home in Oak Harbor, WA, completed December 20, 2017. The project covered roughly 21 squares of roofing. Anthony and Cynthia M. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on January 8, 2018. Professional Completion scored 5 out of 5, with the homeowner noting: “The ONLY reason that this is a 4 is due to the involvement of the installation manager in Mt. Vernon.” The installation was carried out by Interlock Roofing.

★★★★☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I would do it, but hesitantly. The company, unquestionably. However, due to the problems with the installation crew, not so much so. Train crews all over the nation on doing a daily cleanup, if for nothing more than the safety of the homeowner.Keeping the homeowner advised on the status of their project. I think that I've made enough comments above. If anyone would like further clarification, our number is (360) 679-0820.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on January 8, 2018. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Communication

★★★★★Strongly agree

Installation Crew

★☆☆☆☆Strongly disagree
“They were friendly and courteous but never showed up on time. On one day, it rained hard. They didn't call until 1100.”

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★☆☆☆☆Strongly disagree
“For the week that the crew was here, the job site was NEVER cleaned up in any way.”

Professional Completion

★★★★★Strongly agree
“The ONLY reason that this is a 4 is due to the involvement of the installation manager in Mt. Vernon.”

Problem Resolution

★★★★★Strongly agree
“The installation manager in Mt. Vernon deserves a loud and prolonged well done.”

Schedule

★★★★★Strongly agree

Likely To Recommend

★★★★☆Agree
“I would do it, but hesitantly.”

About Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

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