Metal Shingles Red Deer, AB Review

Red Deer, AB

★★★★★Richard and Merryl R.Reviewed September 23, 2014 · via GuildQuality

What was involved in this Interlock® Slate roof installation in Red Deer, AB?

This project used an Interlock® Slate system in Charcoal Grey on a home in Red Deer, AB, completed June 24, 2014. The project covered roughly 16 squares of roofing. Richard and Merryl R. rated the work 5 out of 5 in an independent survey conducted by GuildQuality on September 23, 2014. Employees Professionalism scored 4 out of 5, with the homeowner noting: “The installers Dwayne Deal and his helper were excellent.” The installation was carried out by Interlock Roofing.

★★★★★

Richard and Merryl R.Red Deer, ABReview: September 23, 2014 · Completion: June 24, 2014

AI insights

Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

The project went fine over all.We will see how good the customer service is in the future if I have problems.Thats my biggest concern now.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on September 23, 2014. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★☆☆Neutral

“I sent Derek an email about some questions I had regarding the install before the installers arrived .He did not reply .I had to call him 2 or 3 times before I could catch up to him.They never did remove the sign.I had to remove and dispose of it when I was threatened with a fine from the bylaw officers .”

Sales Knowledge

★★★☆☆Neutral

“Derek answered our questions the day he was here making the sale .After that he was difficult to catch up to.”

Employees Professionalism

★★★★☆Agree

“The installers Dwayne Deal and his helper were excellent.”

Communication

★★★☆☆Neutral

“the communications in the sales department and PR department after sales could be better.”

Installation Crew

★★★★★Strongly agree

Quality Of Materials

★★★★☆Agree

Quality Of Workmanship

★★★★☆Agree

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★★☆Agree

“Ask me again in 25 and 50 years its to early to tell for sure .It looks good now.”

Problem Resolution

★★★★☆Agree

“The install crew was excellant answering my questions the sales and PR department were not as good.”

Schedule

★★★★★Strongly agree

Likely To Recommend

★★★★★Strongly agree

About Interlock Metal Roofing (Alberta) Ltd.

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

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