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Metal Shingles Sturgeon County, AB Review

Sturgeon County, AB

What was involved in this Interlock® Slate roof installation in Sturgeon County, AB?

This project used an Interlock® Slate system in Black on a home in Sturgeon County, AB, completed October 31, 2018. The project covered roughly 36 squares of roofing. Steven and Kieley B. rated the work 3 out of 5 in an independent survey conducted by GuildQuality on December 12, 2018. Installation Crew scored 1 out of 5, with the homeowner noting: “First crew 0, second crew a 4.” The installation was carried out by Interlock Roofing.

★★★☆☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

They should have sent a crew that knew what they were doing. It was very apparent that they didn't know what they were doing. They also extended the schedule by 5 weeks. The communication could have been a lot better. I sent numerous emails and phone calls to Interlock, just wanting answers or better communication.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on December 12, 2018. View the original survey response.

Detailed Ratings

Sales Punctuality

★☆☆☆☆Strongly disagree

Sales Knowledge

★★☆☆☆Disagree

Employees Professionalism

★★★☆☆Neutral

Communication

★★☆☆☆Disagree

Installation Crew

★☆☆☆☆Strongly disagree
“First crew 0, second crew a 4.”

Quality Of Materials

★★★★☆Agree

Clean & Safe

★★★☆☆Neutral

Professional Completion

★★☆☆☆Disagree

Problem Resolution

★★★☆☆Neutral

Schedule

★☆☆☆☆Strongly disagree

Likely To Recommend

★★★☆☆Neutral

About Interlock Metal Roofing (Alberta) Ltd.

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

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