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Metal Shingles Fredericton, NB Review

Fredericton, NB

What was involved in this Interlock® Slate roof installation in Fredericton, NB?

This project used an Interlock® Slate system in Tile Red on a home in Fredericton, NB, completed June 25, 2015. The project covered roughly 21 squares of roofing. William G. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on January 5, 2016. Communication scored 3 out of 5, with the homeowner noting: “There was a lack of follow up, particularly there was a portion of damaged siding that they promised to replace; but did not.” The installation was carried out by Interlock Roofing.

★★★★☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

One concern that I had, was that the customer satisfaction survey that Interlock Roofing asked me to fill out, was required to be filled out in the presence of the installer at the immediate completion of the job on the day he left. That made little to no sense to me. A person should have the opportunity to enjoy the product for a specified period of time before filling out customer satisfaction analysis. There is no opportunity immediately after the completion of the project to know if there are any problems. I would recommend being allowed to wait a certain period of time so that it is an accurate survey.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on January 5, 2016. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★☆Agree

Employees Professionalism

★★★★☆Agree

Communication

★★★☆☆Neutral
“There was a lack of follow up, particularly there was a portion of damaged siding that they promised to replace; but did not.”

Installation Crew

★★★★☆Agree

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★☆Agree

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★★☆Agree

Problem Resolution

★★★☆☆Neutral
“There was a lack of follow up, particularly there was a portion of damaged siding that they promised to replace; but did not. There has been no follow up with the company. The first thing that happened with the first snow, is that the snow removed a portion of my eaves troughs (gutter). I came home and the first sliding snow tore those off.”

Schedule

★★★★★Strongly agree

Likely To Recommend

★★★★☆Agree

About Maritime Metal Roofing Ltd.

Maritime Metal Roofing Ltd. has been protecting Nova Scotia homes since 2007, providing high-performance aluminum roofing systems engineered for the province’s coastal weather. From Halifax to the Annapolis Valley and Cape Breton, our roofs are designed to resist heavy rain, salt air, and high winds while adding lasting beauty and energy efficiency. As Atlantic Canada’s trusted metal roofing experts, we take pride in delivering lifetime protection, professional installation, and a commitment to sustainability that homeowners can rely on for generations.

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