Metal Roofing in Hastings-Sunrise, British Columbia — Lifetime Interlock® Aluminum Shingles Installed Locally

We are very pleased with the Interlock Roofing System that you recently installed on our 761 E.12th street property. We chose your product for it’s Clean, Contemporary look, Durability and Quality. Your installation Manager, Todd Jones, was always available for consultation. His professional approach and product expertise ensured we got what we needed to complete this Custom Design Roof, on time and within the budget. As you are aware, our home is a West Coast Contemporary Design; constructed of post and beams, glass and cement; with a roof line that looks simple but is, in fact, unique and complicated. It has 2 vertical floating wings with a flat horizontal overhang between them, all rising to the peak. The roof, then, drops back over the remainder of the house with large overhangs over several decks. All sides are visible from the street. We needed a product that complimented this design and looked good from all angles. Your installer, Mike Hayes, was excellent. His knowledge, workmanship and attention to detail made this roof a SHOWCASE for your product and our home. Many of our tradesman and all passersby have commented on the quality of work and your roofing system. All the comments are positive. It looks wonderful. The Interlock Roofing System gives the” WOW” factor we were hoping for, and the guarantee of a quality product, for many years to come. We would not hesitate to recommend your roofing system, at any time, and look forward, in the future, to doing business with you on our next project.

Mike was our main roofer on the job. He spent and used his best knowledge and experience and made our roof as his own. Awesome. Did you receive the products and services presented to you by our company representative? 100% Are you happy with the appearance of your new roofing system? 100% Please rate your experience with our installation team 90% Were our installers courteous and professional in their work? 100% Was all of the excess debris removed from your property and the area thoroughly cleaned up upon completion of the installation? 100% Would you recommend our company to others as dealing fairly and in good faith? 100%

Many years ago, we had our roof installed by Interlock Roofing Company, which came with a lifetime warranty. The roof served us well, but over the last couple of years the paint began to peel and it became quite unsightly. We contacted Interlock to request a replacement. I have to admit, it took some time and a few follow-up emails and phone calls, but eventually our case was passed to Todd — and thanks to him, our problem was fully resolved.Todd arranged for the best installer, Danny, to handle our roof, and I don’t have enough words to describe how exceptional he is. Not only is Danny extremely knowledgeable and professional, but he is also a true perfectionist who pays attention to every detail. Our roof looks beautiful again thanks to both Todd and Danny.We truly appreciate their dedication and the quality of their work.

Olga K.North Vancouver, BC

To whom it may concern, We are writing to tell you how happy we are with our new roof installed by your company in May. Who knew when we went to the Vancouver Boat Show in January we would spend most of our time there at your presentation booth with salesman, Randal. He was very enthusiastic about your products, service and company. We arranged for him to come to our home to give us a quote where he explained the product, installation, history of company in detail and emphasized the quality of the products and installation and pride of ownership. Although the price was higher than expected, the end result was so much more than we expected. The installation went very well. Mike was amazing and we can’t say enough about how respectful he and his crew were. They cleaned up every day and explained every part of the installation as they progressed. They started the job on time and ended on time – again having our driveway lawn and patio areas absolutely clean and nail free. We have had many people stop to ask about the roof since it can be seen from a main street at the end of our cul-de-sac and we are more than happy to share our positive experience with them – passing along your phone number. Thank you for this positive experience and adding value to our home – and pride of ownership!

Very pleased with professional and friendly attitude of every employee. Roof looks fantasticWaiting for a bit of cosmetic work on the chimney flashing.

Dianne D.North Vancouver, BC

Interlock Metal Roofing (BC) Ltd. To whom it may concern I would like to commend your staff who were very courteous and helpful from my first meeting with your representative, Colin James, who was very informative and answered all my questions and doubts regarding your roofing system. Colin made sure that I was quite comfortable with your system before I signed the contract. It was a pleasure to meet Colin. Your office was very good in keeping me informed on the delivery date of the materials and installation date. Todd followed up with phone calls to make sure that everything was on schedule. My special thanks goes to Michael Hayes who did an excellent job of the installation and took necessary steps to see that everything was okay. e.g. He mentioned about my skylights which needed replacing and informed Todd who placed an order for the replacement. No hesitation in commenting on his politeness and professionalism. My thanks to his helper, “quiet” James also.

The only thing that shocked us a little bit is the amount of time that it took. Somewhere along the line in the beginning if they had said it would be three weeks we would have known that and planned for it. It's not a problem, because they were fantastic and excellent, I just didn't think it would be almost four weeks. I will recommend them. I already have!

Linda S.North Vancouver, BC

I was very happy with the salesman, project manager, and workers. They were very respectful and I was comfortable with having them around which is important to me. NONE

ColleenNorth Vancouver, BC

Overall experience was great. No real improvement points. The Interlock team accommodated an accelerated start date since we had water issues in the old roof. The project was completed ahead of schedule as well once it started. We also were getting the gutters done at the same time so the Interlock team was able to work with the gutter installers to make sure the roof was installed in a manner that worked seamlessly with the gutters which was appreciated.Another impressive aspect has been the experience after the project was complete. Todd and the team cares about the product and it shows in terms of answering questions and willingness to go out of the way to make sure we were completely satisfied. Overall a great experience and highly recommended.

Matthew and Laura N.North Vancouver, BC

To whom it may concern. This is to confirm that I awarded a contract to Interlock Roofing for the installation of a new aluminum roof on my existing home at the above address. The installation was carried out by BC’s Best Roof and the person responsible for the work was Michael Hayes. I found that the work that Michael carried out was very professionally done. Here are some examples for why I think this is the case: Without being prompted he installed double ridge venting when he realized that the attic was separated in to two sections such that the flow of air would not be able to circulate correctly if a single ridge vent was installed. He fastened down the skylight windows correctly on finding that they were not properly secured. He used safety harnesses to ensure his own safety and to prevent unnecessary damage to the roofing or gutters if he was to slip. The finish in terms of the alignment of the tiles, valleys, ridges and edges was all accurate and of good workmanship. He replaced weather damaged woodwork in the appropriate places and found all the problem areas without me having to point them out. The work was conducted promptly and with a pleasent attitude such that he gave me the sense of reliability such that he knew I would not have to supervise the activities at all and still be assured a good job. The site was left in a clean condition with no hint of the work that carried out. He also secured the roofing material at night under a tarpaulin and did not leave unnecessary clutter around while working. I appreciate the work done and would recommend Michael for for work of this nature to anyone who wants an expert.

It is a great looking roof! They did great!

Craig and Veronica M.North Vancouver, BC

I would definitely recommend them.

Mark B. and William B.North Vancouver, BC