Metal Roofing in Strathcona, British Columbia — Lifetime Interlock® Aluminum Shingles Installed Locally

We are very pleased with the Interlock Roofing System that you recently installed on our 761 E.12th street property. We chose your product for it’s Clean, Contemporary look, Durability and Quality. Your installation Manager, Todd Jones, was always available for consultation. His professional approach and product expertise ensured we got what we needed to complete this Custom Design Roof, on time and within the budget. As you are aware, our home is a West Coast Contemporary Design; constructed of post and beams, glass and cement; with a roof line that looks simple but is, in fact, unique and complicated. It has 2 vertical floating wings with a flat horizontal overhang between them, all rising to the peak. The roof, then, drops back over the remainder of the house with large overhangs over several decks. All sides are visible from the street. We needed a product that complimented this design and looked good from all angles. Your installer, Mike Hayes, was excellent. His knowledge, workmanship and attention to detail made this roof a SHOWCASE for your product and our home. Many of our tradesman and all passersby have commented on the quality of work and your roofing system. All the comments are positive. It looks wonderful. The Interlock Roofing System gives the” WOW” factor we were hoping for, and the guarantee of a quality product, for many years to come. We would not hesitate to recommend your roofing system, at any time, and look forward, in the future, to doing business with you on our next project.

Mike was our main roofer on the job. He spent and used his best knowledge and experience and made our roof as his own. Awesome. Did you receive the products and services presented to you by our company representative? 100% Are you happy with the appearance of your new roofing system? 100% Please rate your experience with our installation team 90% Were our installers courteous and professional in their work? 100% Was all of the excess debris removed from your property and the area thoroughly cleaned up upon completion of the installation? 100% Would you recommend our company to others as dealing fairly and in good faith? 100%

Many years ago, we had our roof installed by Interlock Roofing Company, which came with a lifetime warranty. The roof served us well, but over the last couple of years the paint began to peel and it became quite unsightly. We contacted Interlock to request a replacement. I have to admit, it took some time and a few follow-up emails and phone calls, but eventually our case was passed to Todd — and thanks to him, our problem was fully resolved.Todd arranged for the best installer, Danny, to handle our roof, and I don’t have enough words to describe how exceptional he is. Not only is Danny extremely knowledgeable and professional, but he is also a true perfectionist who pays attention to every detail. Our roof looks beautiful again thanks to both Todd and Danny.We truly appreciate their dedication and the quality of their work.

Olga K.North Vancouver, BC

To whom it may concern, We are writing to tell you how happy we are with our new roof installed by your company in May. Who knew when we went to the Vancouver Boat Show in January we would spend most of our time there at your presentation booth with salesman, Randal. He was very enthusiastic about your products, service and company. We arranged for him to come to our home to give us a quote where he explained the product, installation, history of company in detail and emphasized the quality of the products and installation and pride of ownership. Although the price was higher than expected, the end result was so much more than we expected. The installation went very well. Mike was amazing and we can’t say enough about how respectful he and his crew were. They cleaned up every day and explained every part of the installation as they progressed. They started the job on time and ended on time – again having our driveway lawn and patio areas absolutely clean and nail free. We have had many people stop to ask about the roof since it can be seen from a main street at the end of our cul-de-sac and we are more than happy to share our positive experience with them – passing along your phone number. Thank you for this positive experience and adding value to our home – and pride of ownership!

I would like to take this time to say thank you for a job well done. From sales, to project manager, to roofer, the team worked in a highly professional manner. The job was organized efficiently and completed in a timely manner. All materials on completion were taken away within the next day. Michael's work was efficient and very well done. I am extremely satisfied with the quality and workmanship of the roof. I particularly like the finishing touches on the roof edges and around the chimney's flashing. Michael did an excellent job! My home now has a much better cleaner profile. I am also surprised at how there is no extra noise on a rainy day - and we do have those rainy days here on the west coast. I had actually thought this may be an issue with the home being 80 years old as no extra sound proofing allowable, so am very pleased with the outcome. Once again thank you for a job well done.

Very pleased with professional and friendly attitude of every employee. Roof looks fantasticWaiting for a bit of cosmetic work on the chimney flashing.

Dianne D.North Vancouver, BC

Interlock Metal Roofing (BC) Ltd. To whom it may concern I would like to commend your staff who were very courteous and helpful from my first meeting with your representative, Colin James, who was very informative and answered all my questions and doubts regarding your roofing system. Colin made sure that I was quite comfortable with your system before I signed the contract. It was a pleasure to meet Colin. Your office was very good in keeping me informed on the delivery date of the materials and installation date. Todd followed up with phone calls to make sure that everything was on schedule. My special thanks goes to Michael Hayes who did an excellent job of the installation and took necessary steps to see that everything was okay. e.g. He mentioned about my skylights which needed replacing and informed Todd who placed an order for the replacement. No hesitation in commenting on his politeness and professionalism. My thanks to his helper, “quiet” James also.

Now that you have completed the job of replacing our old cedar shingle roof with an Interlock Standing Seam aluminum roof, Jayne and I are writing to express our thanks for the work that you have done. At all times throughout the project, we have been impressed by your professionalism, work ethic and attention to detail. We would also like to thank you for taking efforts to minimize the disruption caused by us by the work and for carrying out several extra jobs (including the replacement of light bulbs in hard to reach lights under the eaves of our house and several sections of corroded downpipe) willingly and efficiently. We are pleased to have had you in charge of the work on our roof and would have no hesitation in strongly recommending you and your team to anyone else wishing to install a new roof.

The only thing that shocked us a little bit is the amount of time that it took. Somewhere along the line in the beginning if they had said it would be three weeks we would have known that and planned for it. It's not a problem, because they were fantastic and excellent, I just didn't think it would be almost four weeks. I will recommend them. I already have!

Linda S.North Vancouver, BC

I was very happy with the salesman, project manager, and workers. They were very respectful and I was comfortable with having them around which is important to me. NONE

ColleenNorth Vancouver, BC

Timely, courteous, cleaned up daily. The roof is for life ... so sadly I can only refer friends to interlock.

Peter and Leslie M.West Vancouver, BC

Overall experience was great. No real improvement points. The Interlock team accommodated an accelerated start date since we had water issues in the old roof. The project was completed ahead of schedule as well once it started. We also were getting the gutters done at the same time so the Interlock team was able to work with the gutter installers to make sure the roof was installed in a manner that worked seamlessly with the gutters which was appreciated.Another impressive aspect has been the experience after the project was complete. Todd and the team cares about the product and it shows in terms of answering questions and willingness to go out of the way to make sure we were completely satisfied. Overall a great experience and highly recommended.

Matthew and Laura N.North Vancouver, BC